Public record requests

Town of Shutesbury Public Record Access Policy 


Request a Public Record

Under state Public Record Law, requests for public records are made to the Town Clerk, Shutesbury's designated Records Access Officer (RAO).  Requests can be made by postal mail or by email.  Please include your contact information.

The following Records Access Officers have been designated for particular records  

  • For public Fire Department records, contact Shutesbury Fire Chief by email or at 259-1211

  • For public Police Department records, contact Police Chief by email or at 259-1279
  • For public K-6 School records, contact Union 28 by email or at (413) 423-3337
  • For pulic 7-12 School records, contact Amherst Region by email or at (413) 362-1823


Order a Vital Record (Birth, Marriage or Death Certificate)

  • Submit request by phone, fax, or email

  • Include any known information - name and date preferred

  • Send a $5 per copy payment - cash or check made out to "Town of Shutesbury"

  • Send a self-addressed stamped envelope (or you can pick up the record at the Town Clerk's office)


Public Meeting Recordings

If you would like to view a recording of a public town meeting, please check the Shutesbury Public Meeting Youtube Channel first to see if it has already been uploaded there. If you do not find the recording you are looking for on the Youtube channel, you can request the specific recording by emailing the Town Clerk.


Search Vital Records

Genealogists are welcome to email specific inquiries. The Clerk's office will evaluate what is available, send an estimated cost to complete the research, and make copies as requested.


Resources for Town Officials:

Public Records Law Information Sheet

Flowchart of process for responding to a PRR when it is submitted directly to the custodian