Emergency Management Team

Shutesbury Emergency Management COVID-19 Announcement

With the current advisories to keep proper social distance, limiting contact with others and staying at home as much as possible, the Shutesbury Emergency Management Team realizes that this puts a strain on all of us. Life as we know it has drastically changed, at least for the near future. We also realize that some of our residents may need additional support.

If you or someone you know is having difficulty with getting food or other supplies or you believe that they should be checked on by Police or Fire personnel, please let us know.

You can do this by calling either the Fire Station at 259-1211, the Police Department at 259-1279, or the Town Administrator at 259-1214. If no one answers please leave a brief message and we will call you back. 

We are concerned that the current situation may be especially challenging our elderly and physically challenged residents. Many agencies that provide services that normally help, have been severely limited or put on hold entirely. Therefore while limited in our resources the Shutesbury Emergency Management team wants to try to make sure that no one falls through the cracks and is left unchecked.

Once again, if you or someone you know needs help, please let us know. You can do this by calling either the Fire Station at 259-1211, the Police Department at 259-1279 or the Town Administrator at 259-1214. If no one answers please leave a message and we will call you back for more information. 


Additional county resources can be found online at Look4help.org.

Also check current pandemic information posted here on the Town of Shutesbury web site.


Remember, we are all in this together.

Thank you and be safe.

The Shutesbury Emergency Management Team


Shutesbury switches from Blackboard to the CodeRED Community Notification System
New high-speed notification solution for time-sensitive messages and alerts

The Town of Shutesbury, is proud to announce that starting August 1, 2019 we will now be using CodeRED as our community notification system to send important alerts and time-sensitive messages to residents and employees. Along with emergency and critical messages, the CodeRED notification system will also enhance community engagement via the release of important but non-emergency information such as road closures and trash collection schedule changes and other services.

Upon evaluating our previous notification system and other available options, we chose CodeRED for its innovative features, user-friendly platform, and wide-spread adoption rates across the country and cost. Their company-owned redundant data centers help ensure every resident’s data is safe and that messages are delivered quickly and reliably to thousands of individuals within minutes.

CodeRED Key Benefits

CodeRED will deliver several benefits for residents and enable staff to more efficiently manage and distribute notifications before, during and after emergency and non-emergency events:

  • Registration for this notification service is customized, allowing residents to choose which alerts they’d like to receive, as well as their preferred channel.
  • Residents can select several different methods including landline, cell phone, email, text message, TTY, or a combination of any.
  • Residents and visitors can keep track of alerts in our community with the CodeRED Mobile App, which notifies smartphone holders of real-time alerts in the area. Similar to the online registration, users choose which notifications they’d like to receive via the app.

If you received notifications from our old system Blackboard Connect (formally Connect CTY) you are most likely in the new systems data base. If you have recently changed your phone number, cell phone number or email address this change may not be in the system and you will not receive notifications on the devices or email addresses. If you are new to Town you most likely are not in the system and will not receive any notifications. All residents are encouraged to visit the Code Red web site to create a "managed account" and update your information.  To do this click on the link located at the right of this page under the "links" heading. Once at the welcome page, follow the instructions to sign up for CodeRED. Once you create your managed account you can update your information at any time, join any notification groups that are made available, and also download the Code Red app for your phone.

 For more information on the CodeRED notification system or registration, please contact Fire Chief/Emergency Management Director Walter Tibbetts at 259-1211 or via email at firedpt@shutesbury.org.

One very important change will be the Caller ID that shows on your telephone.

You will no longer see the number for the fire station on your caller ID. You will now see the following displayed:

For emergency notifications you will see 1-866-419-5000 or Emergency Comm.

For general non-emergency notifications you will see 1-855-969-4636 or General Comm.

Initial tests have shown that some people have received some variation of the above information on their caller ID. Please become familiar with what comes up on your phone so you can recognize and not ignore these potentially important calls.

You should add these numbers to your contact list on your cell phones to make them more easily recognized.

One very nice new feature is:

If you missed the call and would like to hear the last message delivered to your phone, simply dial the number back and you will be able to replay the message.



Town of Shutesbury 2014 Multi-Hazard Mitigation Plan

The Shutesbury Emergency Management Team (EMT), in partnership with the Franklin Regional Council of Governments (FRCOG) Planning Department, has developed the Town of Shutesbury Draft 2014 Multi-Hazard Mitigation Plan.  Funding for the plan development has been provided through a grant from the Massachusetts Emergency Management Agency (MEMA) and the Federal Emergency Management Agency (FEMA).  

Multi-Hazard Mitigation Plan - Dec. 2014 Draft

Once the plan is approved by FEMA and adopted by the Town, Shutesbury will be eligible for state and federal grant monies to fund pre- and post-disaster mitigation projects to reduce the impact of future natural and man-made disasters.  These funds are co-administered on behalf of FEMA by MEMA and the Department of Conservation and Recreation (DCR). 

Copies of the draft plan are available for review and public comment at the Shutesbury Town Hall located at 1 Cooleyville Rd., and at the M.N. Spear Memorial Library located at 10 Cooleyville Rd. (Use link above for a digital copy.) On December 16, the Selectboard will be taking comments during their Selectboard meeting at the town hall at 8:00am. The comment period ends on December 19, 2014.  Comments should be directed to Becky Torres, Town Administrator, at 413-259-1214 or townadmin -at- shutesbury.org and/or Pat Smith, FRCOG Senior Land Use Planner, at (413) 774-3167 x134 or psmith -at- frcog.org


Western Massachusetts Ready

Below is the cover page from an informational document created in collaboration with the Western Massachusetts Regional Homeland Security Advisory Council.

This was distributed in a town-wide mailing in February 2011. The dynamic document is available on the internet at the following address.


Note:  After opening any of the heading tabs,
reclicking them will bring you back to the main list. 

The Shutesbury Emergency Management Team encourages you to read through the information on the Western Mass Ready website — and create the recommended Emergency Kits for your household.