Shutesbury Broadband Committee/MLP Board

See Installation Progress Updates HERE

Need help? Crocker is here to help with phone, voice mail, outages or support with your new equipment.

Support Department: Phone:  855-415-7592


Voice Mail and Phone Feature Help Document

Router Manual

Billing Questions: Phone:  413-775-4170 Email:

New/Change Service request:  Phone:  413-654-1703 Email:

General Questions: Broadband Committee: Phone: 413-345-2855 Email:


Missed the TV seminars? Here is the summary from the sessions plus a matrix of TV options with information for how to optimize your new internet connection for Television Programming, local channels and other streaming entertainment.

See the Frequently Asked Questions page HERE for more information about everything broadband!



High-speed fiber internet is available in Shutesbury!

Service Basics



1Gbps internet only


Phone service only


1Gbps internet plus phone

*These fees do not include state and federal mandated taxes and fees which will be about $3 for internet and $7 for phone service.

Getting Connected

The sign up period has closed. If you missed it or are building a new home please contact us to make arrangements for installation to your home.